How we collect, use, and protect your data
At Shieldz ("we," "our," or "us"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our licensing system, website, services, APIs, and SDKs (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
We collect information that you provide directly to us, including:
When you use our Services, we automatically collect certain information, including:
We use the information we collect for various purposes, including to:
We may share the information we collect in the following circumstances:
We may share your information with third-party service providers who help us provide, maintain, and improve our Services, such as cloud hosting providers, payment processors, email service providers, and analytics services.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We may disclose your information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or legal obligations; (b) respond to subpoenas, warrants, or other legal process; (c) protect the rights, property, or safety of Shieldz, our users, or others.
We may share your information with third parties when you explicitly consent to such sharing.
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes including compliance with reporting obligations, business or marketing purposes, or to assist third parties in understanding our users' interests, habits, and usage patterns for certain programs, content, services, and/or functionality.
We implement a variety of security measures to maintain the safety of your personal information when you use our Services:
Despite our efforts, no method of electronic transmission or storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Depending on your location, you may have certain rights regarding your personal information, including:
You can access and update certain information about your account directly through your account settings. If you cannot access certain information or need assistance, please contact us.
You may request deletion of your personal information. However, we may retain certain information as required by law or for legitimate business purposes.
You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. See our Cookie Policy for more information.
If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). For more information, please see our GDPR Compliance page.
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
When determining the specific retention period, we consider various factors, including:
When we no longer need your personal information, we will securely delete or anonymize it.
We are based in the United States and process information on servers located in the United States and other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in a country different from your country of residence, including the United States.
When we transfer personal data outside of the EEA, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country's data protection laws, contractual obligations placed on the recipient of the data, or EU-US Privacy Shield principles.
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and notify you through a service notification or other reasonable means. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.