Terms of Service

Please read these terms carefully before using Shieldz

Last Updated: March 30, 2025

1. Introduction

Welcome to Shieldz ("we," "our," or "us"). By accessing or using our licensing system, website, services, APIs, and SDKs (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.

If you are accessing or using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority or do not agree with these Terms, you must not access or use our Services.

2. Services Description

Shieldz is a comprehensive licensing system designed to help software developers protect their intellectual property, manage licenses, and prevent unauthorized use of their software products. Our Services include, but are not limited to:

  • License key generation and management
  • Hardware ID (HWID) binding and verification
  • IP address binding and verification
  • Tamper detection and reporting
  • User management (including admin and customer roles)
  • Product management with integrity verification
  • API access for programmatic control of the licensing system
  • SDKs for integration with your software products

3. Account Registration

To use our Services, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Be responsible for all activities that occur under your account
  • Complete the email verification process for new accounts

We reserve the right to disable your account if we determine that you have violated these Terms or if we believe that your account is being used fraudulently.

4. Subscription and Payment

Our Services are offered on a subscription basis with different pricing tiers as described on our website. By subscribing to our Services, you agree to the following:

  • You will be billed according to your selected subscription plan
  • Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms
  • We may change our subscription fees upon reasonable notice
  • You are responsible for any applicable taxes in addition to the subscription fees
  • If you fail to pay applicable fees, we may suspend or terminate your access to the Services

For our Enterprise plan, custom pricing and payment terms will be established through direct communication with our sales team.

5. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Distribute malware or other harmful software
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Engage in activities that could disable, overburden, or impair our Services
  • Automate access to our Services in a manner that sends more requests than a human could reasonably produce
  • Use our Services to develop competing products or services

We reserve the right to monitor your use of our Services to ensure compliance with these Terms.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to design, text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are owned by us, our licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.

6.2 License to Use Our Services

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your legitimate business purposes.

6.3 Your Intellectual Property

You retain all rights to your software products and other content that you integrate with our Services. By using our Services, you grant us a limited license to use your content as necessary to provide and improve our Services.

7. Data Security and Privacy

We take the security of your data seriously. Our data security practices include:

  • Encryption of sensitive data
  • Regular security audits and testing
  • Access controls and authentication mechanisms
  • Monitoring for unauthorized access attempts
  • Automated vulnerability scanning

For more information about how we collect, use, and protect your data, please refer to our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our Services, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

Our total liability for all claims arising from or related to these Terms shall not exceed the amounts paid by you to us for the Services during the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Shieldz, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your content or software products that use our Services

10. Term and Termination

These Terms will remain in effect until terminated by either you or us. You may terminate these Terms by canceling your account and ceasing to use our Services. We may terminate or suspend your access to our Services at any time for any reason, including but not limited to your violation of these Terms.

Upon termination:

  • Your right to access and use our Services will immediately cease
  • We may delete your account and all related information and data
  • Any licenses granted under these Terms will terminate

The provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

11. Changes to These Terms

We may update these Terms from time to time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of the Terms and notify you through a service notification or other reasonable means. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our Services shall first be resolved through informal negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.